Diagnostic Fees Explained (When They’re Fair)
Educational explainer. U.S.-focused; prices vary by state/region and by vehicle.
Diagnosis is labor. A fair diagnostic fee usually includes documented findings and a clear next-step recommendation. The problem is vague diagnosis with no written result.
Fair trade: You pay for time and expertise; you should receive a documented finding.
When diagnostic fees make sense
Complex problems require testing and time. That’s what you’re paying for.
What you should receive
- Written findings
- Evidence/measurements when relevant
- Repair options and risks
When to seek a second opinion
If the repair is expensive and the diagnosis feels uncertain, a second diagnostic can be worth it.
FAQ
Can a shop waive the diagnostic fee?
Sometimes if you approve the repair, but it varies by shop policy.
Is a diagnostic fee always a scam?
No. The issue is whether the work is documented and competent.